Five ways to work together, built forwhere you are.
Whether you're sketching out a concept or running multiple locations, there's a level of support that fits. All packages start at the prices below, with scope tailored to your business.
The Concept Session
A focused one-time strategy session for owners-to-be ready to move from idea to plan.
Before you sign a lease or hire your first employee, you need clarity on what you’re actually building. The Concept Session is a 90-minute working conversation that turns a fuzzy idea into a concrete starting plan — without the cost of a full engagement.
What's Included
- Pre-session questionnaire to surface your goals and constraints
- 90-minute deep-dive working session
- Concept feasibility review against industry realities
- Custom action roadmap with prioritized first steps
- Written follow-up summary document
Best For
- First-time owners validating an idea
- Operators considering a new concept or location
- Anyone who wants senior operational eyes on their plan before committing
The Operations Audit
A full diagnostic of what's working, what isn't, and what to fix first.
If your business is open but something isn’t right — turnover is high, hiring is reactive, the same problems keep recurring — the Operations Audit gives you a clear picture of why, and an actionable plan to fix it.
What's Included
- Operations and workflow audit across daily systems
- Hiring and onboarding process review
- Team structure and accountability assessment
- Prioritized list of recommendations with effort/impact ranking
- Implementation roadmap you can execute yourself or with us
Best For
- Owners who feel something is off but can't pinpoint it
- Businesses experiencing turnover or growth stalls
- Operators preparing to scale or add a location
The Foundation Sprint
Build the operational backbone your business needs in six focused weeks.
A focused, time-boxed engagement to build the core operational systems your business has been operating without. Six weeks, weekly working sessions, real deliverables you can hand to your team on day 43.
What's Included
- Weekly working sessions over six weeks
- Custom Standard Operating Procedures (SOPs) for daily operations
- Complete hiring and onboarding system with templates
- Job descriptions tailored to your roles
- Documentation library you own and can update
- Implementation support and team training resources
Best For
- Established businesses ready to professionalize operations
- Owners preparing for growth, hiring, or a manager handoff
- Anyone tired of the same fires repeating every week
The Operations Partnership
Embedded operations support, monthly. Like having a COO on retainer.
The Operations Partnership is for owners who don’t need a one-time fix — they need an operational partner in their corner. We embed with your business, attend to systems continuously, and stay close enough to catch issues before they become fires.
What's Included
- Bi-weekly strategy and working sessions
- Ongoing SOP creation, refinement, and system improvement
- Hiring support: job descriptions, screening processes, interview design
- Retention strategy and team development guidance
- Direct text and email access between sessions
- Quarterly business reviews with priorities for the next quarter
Best For
- Established owners who want consistent operational support
- Businesses in growth mode that need senior eyes without a full hire
- Owners who want to step out of daily operations
The Growth Partner
Senior operations leadership for owners scaling beyond one location.
For owners with multiple locations or active expansion plans, the Growth Partner package brings senior operations leadership without the cost of a full-time executive hire. Designed for the complexity of running a real multi-unit business.
What's Included
- Everything in the Operations Partnership
- Multi-location systems design and standardization
- Manager training, development, and accountability frameworks
- Growth and expansion planning (new locations, new lines)
- On-site visits as scoped per engagement
- Senior operational decision support
Best For
- Owners running 2+ locations
- Operators actively planning expansion
- Businesses ready to systematize for scale
Which package is right for you?
| What you get | Concept | Audit | Sprint | Partnership | Growth |
|---|---|---|---|---|---|
| Strategy session | |||||
| Operations audit | |||||
| Custom SOPs built | |||||
| Hiring system | |||||
| Ongoing support | |||||
| Multi-location work | |||||
| Manager training |
Let's figure it out together.
The best way to know which package serves you is a quick conversation. No pressure, no hard sell — just clarity.